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Postage and packaging

Please note orders outside of NL & BE are currently experiencing delays in shipping, please allow extra time for the delivery of your orders.

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    We aim to ship all completed orders made weekdays before 4.00pm (CET) the same day.*

     

    Does not apply to* 

    • Preorder products
    • Personalised jewellery - shipped out 3-5 business days
    • Order shipped directly from brands, these are mentioned on the product page

    Hola BB posts small parcels worldwide and furniture orders to most countries. Shipping costs and permissions are calculated at checkout.

    Please note, orders from outside the EU are VAT free but VAT and customs fees may be applied by the destination country.

    Popular Hola BB shipping costs and delivery times
      • NL under €75: €4.95 
      • NL over €75: Free delivery 
      • AT: €15.00 
      • BE under €75: €4.95 
      • BE over €75: Free 
      • DE: 9.95 , Furniture €15
      • DK: €15 
      • ES: €20 
      • FI: €15.00 
      • FR: €15 
      • SE: €15 
      • UK: €25 (excluding furniture/large items) - UK orders will not include VAT. VAT will be charged by UK customs once the order has reached the UK. We ship all products immediately except for those on preorder. We expect those items to be delivered within 1 week but the UK customs process can take up to 2+ weeks.
    * Additional rates may apply for large items of furniture. Please contact us for more information.

     

     

    For further information regarding shipping you can email our Customer Service team.

    Missing packages - Do not worry, if your package goes missing we will investigate with the shipping provider to find it. In the unfortunate event that it is lost we will arrange a replacement. 

    However, investigations can take up to 10 business days we will always aim to expedite this where possible. 

    Hola BB uses only 100% recyclable materials to pack and post your orders.